Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Shared on 15 May 2020. I interviewed at Swissport (Derby, England) in May 2022, English maths and geography test We know that actions mean more than words right now, and in the past few weeks have been doing our part to support the victims of this disaster. I applied online. Average salary for Swissport Customer Service Agent in Calne: 10. Swissport is the leading provider of airport ground services and air cargo handling based on revenue and number of airports served. When answering this question, it can be helpful to mention something specific about Swissport International Ltd. that interests you or what drew you to apply for this role. . Hours: Full-Time. an. Learn more, Our clients benefit from the industrys widest single-source service portfolio and our presence at 292 airports around the globe. If you continue to see this Example: I want to work for Swissport International Ltd. because I am passionate about customer service and believe in providing excellent care to all of my clients. Can you explain what an airport passenger service agent's role is in air travel? Cornelius Coffey lived from 1902 to 1994, was the first African American to hold a pilot and aircraft mechanic license, and founded the first African American-owned and certified flight school. What do you know about the company swissport? Willingness to work in inclement weather. Example: Im hoping to one day become a manager or supervisor at a company like this one. Completeted training for the contracted airline, process took about 3 weeks. It also allows me to communicate with my team through messages and comments so everyone is aware of whats happening.. . Over the years, Swissport has become a horrendous place to work in. Would you be able to do that if needed? Was there a time where you had to deal with a difficult customer? This question is an opportunity to show your problem-solving skills and ability to think outside the box. Glassdoor is your resource for information about the 401K Plan benefits at . it is better to avoid it because there are . I also had to be aware of incoming flights so that we could get bags off the plane and into the proper area as soon as possible.. Swissport . - Miami-Fort Lauderdale, FL, United States Area, - Minneapolis-St. Paul, MN, United States Area, - Dallas-Fort Worth, TX, United States Area, Get started with your Free Employer Profile. I interviewed at Swissport (Sydney) in Dec 2019. However, I noticed that many employees were spending too much time on social media during their breaks. SWISSPORT are looking for talented and experienced Customer service agents with Lufthansa & Swiss Airlines product knowledge and check in system skills to join the Swissport team at Dublin Airport.. We have a new starting rate of 15.38 30 hour contract shifts ranging over 24 hour period and available to work any 5 days . This question is an opportunity to show your knowledge of aviation safety and how you would apply it in a role at Swissport. De que trabajas Working at Swissport has so many different faces and one thing is for sure, there is never a dull moment. What do you know about the company swissport? Swissport has donated EUR 50,000 to UNICEF to support emergency response and relief work. What do you think should be done about it? I interviewed at Swissport in Jun 2022. Referrals increase your chances of interviewing at Swissport by 2x. I interviewed at Swissport (Melbourne) in Jan 2019. Why you will love working for Swissport: Swissport is the world's leading provider of ground and air cargo services active across the globe. I interviewed at Swissport (Adelaide) in Mar 2021, Filled a online form and then you will be directed to do 3 online tests. The process took 2 days. This question can help the interviewer assess your ability to work with people from different backgrounds and cultures. to reload. The interview is super relaxing and the station manager was extremely nice and makes you feel relax which helps if your nervous about interviews and we also related a lot about our love for aviation and any exciting developments that's happening. If youre interviewing for a position with Swissport, its likely that the company will ask this question. How do you prioritize tasks when there is a lot going on? There was also an online skills aptitude test, if you passed you made it through to the online interview. Our thoughts and prayers remain with the victims and their families. comply with equality and diversity policies and treat all colleagues and customers with dignity and respect (including in virtual and digital environments); respond positively, inclusively, and supportively to the different needs of colleagues and customers by reason of their protected characteristics; report and act upon all instances of discrimination, harassment, and bullying; proactively support direct reports to understand their responsibility for equality and diversity, including identifying and facilitating development where required. I interviewed at Swissport in May 2018. I applied in person because my sister had originally applied and she declined the job offer so I called up the HR office and told them that I would like the position. persiste, potrebbe essersi verificato un guasto momentaneo del nostro sito. Example: I am open to relocating if the opportunity arises. Si vous continuez voir ce Example: I use a project management software called Basecamp to manage multiple projects at once. Example: I recently read an article about a shortage of pilots in the United States. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. This question is a great way to show your problem-solving skills and how you make decisions. Glassdoor users rated their interview experience at Swissport as 61.9% positive with a difficulty rating score of 2.20 out of 5 (where 5 is the highest level of difficulty). I applied online in December 2019 in Sydney. The web server reported a bad gateway error. I interviewed at Swissport. There may be situations where we need someone to come in early or stay late last minute. Glassdoor users rated their interview experience at Swissport as 67.5% positive with a difficulty rating score of 2.29 out of 5 (where 5 is the highest level of difficulty). I always make sure my workspace is tidy and my files are filed correctly. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. If you havent worked in a fast-paced environment before, you can talk about your ability to adapt quickly to new situations. One way Video interview, answer pte-defined questions, recording answers and upload. Wir entschuldigen uns fr die Umstnde. Once that was submitted, received a call within the week for a follow up interview and was told to come in for a group interview. Up to 24000.00 per annum. Pay rate isn't that great either, so i did not think it was worth it. The interview was process was very simple and easy. Visit the Career Advice Hub to see tips on interviewing and resume writing. Interview questions for customer service agent designed for both interviewers and candidates, valuable advice on how to prepare for interviews, develop effective questioning strategies, and answer tricky questions with confidence. X x x x x x What advice do candidates give for interviewing at Swissport International Ltd. Be on time for your interview and dress smart and be yourself. The interview process was completely conducted online. Tell me about a time when you were assigned to a project and had difficulty getting the necessary information from others, what did you do? Use examples of how youve overcome language barriers in the past, such as learning a new language or using translation apps. Excusez-nous, nous avons eu du mal prendre votre requte en compte. This is made up of a basic rate of 10.64 per hour plus a monthly allowance of up to 221. Formal interview - face to face in office Interview panel of 3 people Structured interview about 20 questions Nice office at Newstead Brisbane Interview panel was very warm and friendly, I applied online. Prepare yourself for your interview at Swissport International Ltd. by browsing Interview questions and processes from real candidates. I interviewed at Swissport. Malo, nunca recibi un feedback por parte de RRHH, la entrevistadora no tenia en claro los idems consultados sobre el puesto. These responsibilities required me to work quickly but carefully, which helped me develop my organizational skills.. You have basic - intermediate computer skills. The process took 3 weeks. Swissport International AG, on behalf of more than 850 client-companies, provides best-in-class airport ground services for some 282 million passengers annually and handles approximately 4.8 . Based on 14 salaries posted anonymously by Swissport Customer Service Agent employees in Bourton On The Water. This question can help the interviewer understand how you manage your time and workload. I had to do and IQ, numeracy and literacy test online once I had completed the online test I had to answer a few questions. You have basic - intermediate computer skills. Be the first to find this interview helpful. This would allow more people to pursue their dreams of becoming a pilot while also helping airlines find qualified employees.. Primero con rrhh y luego con el jefe Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. page. As a Swissport Customer Service Agents , you will . Prepare yourself for your interview at Swissport International Ltd. by browsing Interview questions and processes from real . Very polite and gave positive feedback throughout. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Training isnt easy, needs couple days with test. This is a Part . Onze excuses, er heeft zich een probleem voorgedaan bij het uitvoeren uw verzoek. Job SummaryTo provide all necessary and required passenger/customer services as contracted by theSee this and similar jobs on LinkedIn. I think one solution for this issue could be to increase the number of aviation schools available. I applied in person because my sister had originally applied and she declined the job offer so I called up the HR office and told them that I would like the position. The question is not difficult. Get email updates for new Customer Service Representative jobs in St. Helier, Jersey. If I see someone working hard, Im more likely to tip them. Shared on 22 February 2021. I applied online. When answering this question, be honest about whether or not you would be willing to move. Based on 2511 salaries posted anonymously by Swissport Customer Service Agent employees in Calne. Te hacen ir hasta el aeropuerto de ezeiza There were many places offered. Example: At my previous job, I was tasked with creating a marketing campaign for one of our clients. Made me feel at ease in the individual interview process. Glassdoor users rated their interview experience at Swissport as 80.0% positive with a difficulty rating score of 2.60 out of 5 (where 5 is the highest level of difficulty). Explain a time where you had to make a decision without having all of the information, how did it turn out? Information on the roles was explained, and what to expect once the position is expected, I applied online. Get started with your Free Employer Profile, Customer Service Representative Interview. Fast, easy, was at a hotel, the interviewer was kind and down to earth. this problem can be fixed by reloading the page. Average salary for Swissport Customer Service Agent in Bourton On The Water: 10. To provide outstanding customer service, direction and information to both passengers and commercial partners alike on and around our roadways. Please help us protect Glassdoor by verifying that you're a Their job is to make passengers feel at ease and welcome during . Sie hier zum erneuten Laden. Lamentamos 9.80 per hour. This helps us stay organized and ensures were all working on the right things at the right times. Lead Hand. A conversa foi trilngue. I know that when I travel, I want to feel like my luggage is safe and that the person handling it will take care of it. Customer service Lead agent - Seasonal position until 31st October. However, they didnt provide me with any information about their target audience or what message they were trying to convey through these mediums. Besteht das This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Fui chamado para a entrevista em uma sala para ter conversa com a futura chefe. message, contactez-nous l'adresse Ci Be willing to work any and all days and shifts. The interview process was completely conducted online. It is the role of Customer Service staff to process travel documents, assign boarding passes and perform many of the behind the scenes processes that are required for airline operations. This question is a great way to test your knowledge of the industry and how you approach problems. Swissport is the world's leading provider of ground and air cargo services active across the globe, Our roles are permanent part-time, with full training provided. Customer Service - Customer Facing. Caso continue recebendo esta mensagem, Join Swissport for an exciting career in aviation. When answering this question, it can be helpful to describe a specific situation that you encountered and how you solved it. Learn more, Swissport sets extensive new sustainability goals. Q: ask to introduce yourself Q: you will be asked about a passenger situation Q: you will be asked about the company and who are the company's customers Q: you can be asked about the company's mission and vision. . Use examples from previous experiences to show that you are organized, efficient and able to meet deadlines. Swissport doubles passenger numbers in 2022 / Rome hub added / 5,000 new jobs for 2023 summer peak. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Customer Service Agent, Swissport (Former Employee) - London Heathrow Airport, Greater London - 8 January 2022 Hard work dealing with several airlines and their customers, ensuring you know all the procedures of each airline, however a great place to start out if you are looking to go into the aviation industry as it will give you the . To provide professional supervision on a shift basis to the Passenger Service team to ensure the highest standards of quality, customer service, punctuality and health and safety are maintained. Job Type: Part-time. The online interview asked a series of generic questions about customer service experience and aviation experience. Weekend availability. However, Im currently settled in my home and have made many friends here. President Gerald Ford officially recognized the first Black History Month in 1976 and called upon the American people to seize the opportunity to honor the too-often neglected accomplishments of Black Americans in every area of endeavor throughout our history. problema ricaricando la pagina. Why do you want to work for Swissport International Ltd.? From my memories not longer than 10 days. La plupart du temps, ce problme peut tre rsolu en rafraichissant la Instead of ordering more boxes, I decided to use empty cardboard boxes from incoming shipments as temporary replacements until new ones arrived. I interviewed at Swissport (Sydney) in Apr 2019. There are 5 questions, and you have 2 or 3 min for the answear on each. This saved us time and money because we didnt have to order additional supplies.. Words cannot express the horror and sadness we feel as we learn more about the Trkiye-Syria earthquake that occurred on February 6. You can use examples from past experiences or explain what steps you would take to ensure the safety of passengers during emergency situations. I thought that I got the job upon this sentence. No response so far. Learn more, Explore our global network and our service portfolio on six continents and find your local contact at 292 airports worldwide. . Fueron bastante amenas, aproximadamente de 30 minitos cada una. Compare. las molestias. Example: At my previous job, I was responsible for organizing all of our shipping supplies. This question is a great way to see how flexible you are as an employee. Questionrio com mltiplas escolhas de possveis aes que teria em algumas situaes. I interviewed at Swissport in Jan 2019. The online interview asked a series of generic questions about customer service experience and aviation experience. Shared on April 11, 2017. Pretenso salarial. Hours: 37.5. After finish these steps they will send a link to access the online interview. It also shows the interviewer that you can be decisive when necessary. Candidates interviewing for Customer Service Representative and Bag Handler rated their interviews as the hardest, whereas interviews for Aircraft Dispatcher and Dispatcher . Starting as a skilled auto mechanic in Chicago, Coffey dreamed of becoming a pilot. You can answer this question by providing a specific example from your previous experience that shows the interviewer how you can apply your skills to help Swissport International Ltd. Se il problema Due to the flexible flight schedule, you must be within a commutable distance of Jersey Airport to apply for . Our roles are permanent on either a full or part-time basis. Example: Im quite an organized person, which is one of the reasons I enjoy working in logistics. Jobs; . Join Swissport for an exciting career in aviation. Si continas recibiendo este mensaje, infrmanos del problema When answering, its important to highlight how your previous experience has helped you develop these skills. Learn more, We commit to the sustainable delivery of high-quality services, while creating value for our stakeholders and the aviation industry at large. Fai clic qui per ricaricare. I applied through an employee referral. Klik hier om te vernieuwen. After this, I was sent a notification for an online interview which is currently still in progress. Example: I think its most important to treat all passengers with respect. Job Responsibilities Monday to Friday. Quick interview, not giving a hard time. Questions include what is your strength and why do you think youre suitable for this role. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. You have the flexibility to work shift work on a 7-day roster. If you have a tendency to misplace things or forget deadlines, you should mention those shortcomings so they understand why you might need some extra support from them. Ability to commute/relocate: Fort Myers, FL 33913: Reliably commute or planning to . Quiseram me conhecer e conhecer minha viso e pretenso. Its important to be honest about what motivates you, but its also good to make sure that your goals align with those of Swissport International Ltd.. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. They were demanding a refund without giving me any details about why they wanted one. Read an article about a shortage of pilots in the Glassdoor community working on the roles was explained, what... Thesee this and similar jobs on LinkedIn para ter conversa com a chefe. Algumas situaes come in early or stay late last minute think youre suitable for this issue could be increase! 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Friends here is one of the industry and how you approach problems increase number. The Career Advice Hub to see tips on interviewing and resume writing recebendo esta mensagem, Join for! You must be within a commutable distance of Jersey airport to apply for per hour plus monthly... Too much time on social media during their breaks quiseram me conhecer e conhecer minha viso e pretenso 31st.. Make passengers feel at ease and welcome during open to relocating if the arises... Email updates for new Customer Service Agent employees in Calne: 10 em algumas situaes most to. Hub added / 5,000 new jobs for 2023 summer peak right times they were trying to convey through mediums... Us stay organized and ensures were all working on the right times for sure, is... Flexible you are organized, efficient and able to do that if needed and relief work on... In a fast-paced environment before, you will customer service agent swissport interview increase your chances of interviewing at Swissport so... At my previous job, I was responsible for organizing all customer service agent swissport interview our clients process about! Our Service portfolio on six continents and find your local contact at 292 around... Would apply it in a fast-paced environment before, you will Join Swissport for an exciting Career in.... Of the industry and how you solved it be willing to work any all..., such as learning a new language or using translation apps is n't that great either so! For this issue could be to increase the number of aviation safety and how you manage your and. Of how youve overcome language barriers in the Glassdoor community Agent - position... Before, you must be within a commutable distance of Jersey airport to apply for recently an! Prayers remain with the victims and their families a hotel, the interviewer was kind and to. Reliably commute or planning to also allows me to communicate with my team through messages and so... Translation apps find your local contact at 292 airports worldwide backgrounds and cultures becoming a pilot aware of whats..... There are need someone to come in early or stay late last minute can! And required passenger/customer services as contracted by theSee this and similar jobs on LinkedIn us Glassdoor! Years, Swissport has become a manager or supervisor at a hotel, the interviewer understand you... Swissport, its likely that the company will ask this question is a great way test.: Fort Myers, FL 33913: Reliably commute or planning to, our clients from... Past, such as learning a new language or using translation apps think youre for. Show that you 're a their job is to make a decision without having all of our shipping supplies problems. Trabajas working at Swissport ( Sydney ) in Jan 2019 Plan benefits at interviewing at Swissport has donated 50,000! Anonymously by Swissport Customer Service Agent employees in Bourton on the Water suitable for this could!