Thanks, Walgreens. But I am also furious because I paid for this medicine (all 10 doses) 10 days ago, and now I see I was cheated out of my money. Cheryl,The big box was $9 ish while Walgreen's was $20.45. I don't feel like I should take chances with their sloppiness! If the doctor prescribes antibiotics for 10 days, then that's what I assume we need to do. Every time I go there - drive-thru or going inside - there is always a long, long line, and it takes about 10 minutes just for someone to finally get their medicine. Always leaving costumers with out medication. I wouldnt be able to use it." It is supposed to be a two sided evaluation with the employee completing a form on their own service and the manager doing it as well but, of course, the store manager claimed an asst manager, Victoria, told us to complete the form before the deadline and she never did so the only performance evaluation that was completed was the manager's version of your performance alone. Walgreens is running a BUSINESS that deals with PATIENTS who rely on them to be HEALTHY and while they should not break any laws, they do have, in my opinion, a responsibility to be courteous and helpful and perhaps take some pride in having good customer service. Get FREE prescription and general health advice 24/7 from a pharmacy expert in a . I wanted garlic powder and onion powder, but there was no onion powder. I had no other income and already was raising my 8 year old son on my own and I didn't even have health insurance for my son or myself not to mention that I didn't qualify for help from the state, Walgreens also decides to dispute my case when I tried to apply for unemployment. She said it was Flonase. What a great business move! And they did it right away. I deliver to Walgreen and they have more part time people that McDonald's! Monday morning, I will make another appointment. That is their answer for their horrible service. Now she is leaving me for my next door neighbor AND HE IS A MIDGET! Today I called and waited over 10 minutes before giving up and driving to the store. We got there (Friday) 1:08 and we were promptly told come back later we are closing for lunch. I hate that some will not stay closed. Now the liar is fired and living at home with mom. I Hate Walgreen's. 230 likes. One,I kept thinking things would get better or at least not worse! I suppose pharmacies are all like that now, not places you feel like they know you. If you are in the number one photo store in the district, most managers let you just take care of photo but you always have the crazy ones who still expect you to wait on photo customers every five minutes, take care of their photo orders AND stock the cooler AND stock the shelves AND whatever list that is neverending. Walgreens has crossed that line for me several times. Refill prescriptions online, order items for delivery or store pickup, and create Photo Gifts. I plan on transferring all my meds to other pharmacies including mail order. It's very reassuring to me to know other people are looking out for them. slugmama,Fluticasone is exactly what I am using presently. The Walgreens pharmacy on the northeast corner of Vanderbilt Beach Rd. This Saturday is our last time using Walgreens and I hope they go bankrupt! The list goes on but those are the most egregious. Walgreens 62 reviews Claimed $$ Drugstores, Cosmetics & Beauty Supply, Convenience Stores Edit Closed 8:00 AM - 10:00 PM See hours See all 24 photos Write a review Add photo Save Location & Hours 1620 1st St Livermore, CA 94550 P St & O St Get directions Edit business info Amenities and More Health Score PASS Powered by Hazel Analytics They are so overwhelmed with signs and stickers that they don't even notice them. Just saying. My parents are starting to need a lot of important meds and the pharmacist knows them well so will give them meds without a script in an emergency and things like that. And from now on, your competition WILL get my business. This is a huge problem! I had a witness and a missing tape that was stolen by the manager and still got screwed out of my settlement. Ok, enough venting. I am so so so so so so so sick of this company using and abusing us. ComplaintsBoard.com is a leading complaint resolution website on the Internet. You are obviously doing something wrong. I finally had to leave. Oh, and the manager is a jerk. He asks for an emergency supply. Your go-to for Pharmacy, Health & Wellness and Photo products. That's terrible service. I totally agree that customers should once in their lifetime experience retail life to get a clear prospective on how stressful it really is. No thanks.I'll just come back in a couple of hours.For many years I used the Target pharmacy at my small local Target. It was supposed to be on auto refill. That is the only time I have seen any management show any type of acknowledgment for the people who work hard at their job. I said I wasted 14 miles one way and you want me to do it again? The store manager did not even know this. I finally was blessed and was 3 months into my pregnancy that I so much longed for when boom in the middle of a recession they fired me without warning. I volunteered to pick up her RX. They train you with someone for maybe two days. Think of all the hundreds of thousands of pills they count out each day. Walgreens is clearly a pimp. Each package had almost two pounds in it, so I got almost eight pounds of beef for $22.20. It seemed expensive, so I left it and decided to try to get it at Walgreens. I feel bad for the immigrants who work super hard thinking it will amount to anything. MD's themselves should be very well-versed on what their patients are taking, and understand thoroughly what each new prescription means to the patient. Some states allow a small leeway for urgent situations. "I put in a note to get it refilled." To fix the issue I request that they expiated the correct dosage and have it . Do you expect the pharmacy to dole out free samples as if they're the cosmetics department pushing minis of Pantene Pro V shampoo? One emergency supply is one thing but when you're asking for basically "freebies" multiple times because you and your doctor's office can't get your schedules to coincide, the pharmacy isn't there to play baby sitter. Customers and employees (past and present) are welcome to vent, rant, ask questions, and share stories. Probably not. I take generic Mucinex which is guaifenesin. I hope you are feeling better. I am sort of desperate for this medication. Just adding that I agree Walgreens bites the big one, I prefer small privately owned pharmacies myself but I have to use RiteAid for the most partthe people at walgreens are very rude and judgmental to say teh least, it think it is a qualifications. My grandmother called and told them if I had a seizure or anything happened to me, she'd sue their asses so bad their heads would spin. "yes." There is nothing to do but be your own watchdog, I'm afraid.Plus, so many doctors just leave their prescription details to the pharmacist. If you lose an experienced technician, they are replaced with someone off the street sometimes yet they consider that new "tech" equal to the experienced one you had, which is insane. They always notify me by email when my Rx's are in and follow up with a phone call if I forget to pick them up. I dont know where they get these pills from but they dont work like name brand at all. I did get a rain check. Submit a complaint and get your issue resolved. IF the item is on sale and you use a coupon in the Walgreens paper to sell the item, you dont get your whopping nickel for it. Consultants working on a corporate report were told to drop safety complaints. I don't tie them up with phone calls, I use the web page. And thanks, non-existent anti-trust law. My insurance company uses only Walgreens. Nationwide chains like Walgreens, CVS, and Rite Aid have provided customers with vaccinations, COVID tests, and. Well last month, the pharmacist practically reprimanded me and told me to come in and get an emergency supply to last until I got an appointment scheduled. I ask the pharmacist if she realizes that I haven't had it for 3 days and am PHYSICALLY ILL from not having it. The amount was returned to my card. Was this review helpful? Almost 4 hours after my Doc called in a prescription Its still NOT READY. Anonymous. I told her I'd have her ass fired. Its not ready. Your pdoc really does need to see you in person so that he can talk to you and visually see how you are doing. I give them another chance and another chance, hoping that maybe they would get a little better at what ever they are running over there. You will miss holidays with your family no matter how good of a worker you are. What fools, now they have lost half of their Prescription sales! No 2-weeks notice. In a statement to CNN, the company said it. It is no different than making sure you have insulin if you have diabetes. CVS And Walgreens employees hate when you do a l'il gross cough right into their face: For real. God Bless. I was treated differently after that. Your not alone, rude by pharmacy staff is putting is mildly. I have to check with my doctor before I can use any otc or prescription, so it is hard to treat myself without guidance. But anyhow AM is right. Maybe they know how to change a roll of photo paper but, generally, that is all. After 10 years of getting my scripts there I have had enough. But the worst thing was she said I could pick up the perscription that night. On Firday night, what am I supposed to do, with 6 tablets that I'm supposed to take 1 every six hours? My regular pharmacy CVS was out of my heavy pain killers ( Morphine, Methadone etc) so like usually in this situation i went to Walgreens across the street. They tell him he needs doctor authorization first. This is a community for Walgreens Stores. I understand how frustrating it is to wait so long for a prescription. So for you, I would definitely quit and find a better job. Walgreens sucks the most. That is a lot of work on someone who doesn't have an MD. and 41 Tamiami trail is under distress. Otherwise, they dont let you know. I got my Paxil and hopefully will feel better but the withdrawal affects, brain shocks, and black spots I keep seeing (aren't those visual hallucinations?) They are interfering with my medical care, and I am thinking about suing. Press question mark to learn the rest of the keyboard shortcuts. It apparently does not update the stores contemporaneously. Ghetto! But desperate people do desperate things. Florida's nine-member board, for instance, includes a lawyer for CVS and a director of pharmacy affairs at Walgreens. When I called them they told me my doctor prescribed only 6, and that is non sense because I spoke to my nurse, she is the one that told me my pills should be ready, and she never told me if they changed anything. Walgreens' online pharmacy is a quick, convenient way to get prescriptions refilled.. I hate that you have to ask each CVS customer if they have a stupid extra care card. What do people do who are ill and maybe going downhill when they get meds? His medicines are on auto refill, but they are never ready. I will say this if something happens to me as a result of their incompetence a law suit will be filled. I have to believe that anyone with any influence at Walgreens does not read any of these complaints / complements. I contacted the state pharmacy board in that state, and the dolt there wasn't sure that they'd done anything wrongexcuse me, federal privacy rights? They not only know my name at CVS, they greet me with a smile and if they are out of my meds, they will immediately call another store for me. After just having Covid my lungs are in not good shape. I went to another Walgreens and i got my meds without calling my doctor (it took 3 other pharmacies to find all of medications). If you enjoy pharmacy, then maybe you'll like the chemistry more if you knew it's being applied to pharmacy. Pharmacist told me that He has to contact my doctor prior accepting my prescriptions. Instead of granting her the transfer, they had to hire a new girl who was horrible and broke things, literally, every day. I refuse to use any chains. Walgreens ranks 15th among Vitamins & Supplements sites. When Mr. Lugo works, I do aisle 10 and my other 4 aisles. I made a phone call to my doctor twice, thinking that they maybe didn't fill up my prescription, and told me twice that they sent back the approval earlier, and it's now in the late hours of the afternoon, but I haven' heard anything from Walgreens. It seems so much organized. Tommy offered to let me use his Flonase. Today I called and waited over 10 minutes before giving up and driving to the store. If I did not, I would have cried when I went to Walgreens. At the end of the day, Pharmacy isn't a chemistry degree - it has other components like biology and biochemistry. Not at Walgreens, for sure. I am calling my doctor to see if there is another service I could use, but I doubt there is. Look how much they saved by not training the new hires AND the managers correctly. The downside is they close early. I had tried the mail once before and received an incorrect RX. The doctor's office is closed until Monday. I just quit walking except to go to the bathroom! It seems ill people or older people will not keep up with meds as they should. If anyone needs an expert on Walgreens let me know. Fluticasone Nasal Spray is the generic for Flonase. I would take my business to a mom and pop but none have a web page interface, text page, or a drive through. Are you still on 30 mg of Paxil, 5 mg of Zyprexa?" Press J to jump to the feed. There has never been a single time that I've gone to pick up my prescription and it has been ready. If the place you are using now isn't concerned over missed meds, I can't imagine they are worth anything. The other employees straighten 4 aisles but the manager only has to do one and that is aisle 10. She ran the photo lab better than anyone I have ever seen. I explained to her that I just talked to someone here this morning. Then 2 days later I get the rest of the prescription. what if the insurance doesn't pay for it you next fill? But some pharmacist don't care that much about controlled substances, that is probably who filled your script with-out verifing it. The upside is they will come to the pharmacy in the middle of the night if they know you. Just realized my 2-year old son's liquid antibiotic was short by two full doses. I'm standing there bald from chemo, covered in red spots, holding onto the counter to stop myself from falling over, and they tell me they can't fill my prescription because they have to call the doctor first--on a Friday at 5:30. I think I would have went back to the big box and gotten the OTC expensive one had I needed it. The manager's aisle to straighten at the end of the night is always aisle 10. Please try to be thankful for this convience. Is there a kind you like? I had to open a workers comp claim due to a dog biting me at my weekend job. Please dont tell me that Walgreens hiring new people has anything to do with trying to save the company money on paying for our health insurance. There is no system of organization. Oh and the drive thru. I have only had a worse experience one time somewhere else, a Hy-Vee in Iowa, where I'm pretty sure the guy made a judgment about me before he even talked to me. It will help lower your stress about dealing with the nurse and dodging appointments and getting refills on time. I asked. I told him that i run out of my medication and i need them today. The previous store manager gave her an award to show her recognition for doing such a great job. Im not even going to start my complaints about these people or the service they offer (which is no service at all). Also, many cell phone can record and take pictures. Just be aware that the brand-name product may not always be immediately available, and that your insurance provider may only cover the cost of the generic drug, leaving you on the hook for any. I learned photo through the books, internet and help line. "If you sell this candy bar, you get a nickel!" I really hope by "medicine clinic" you don't mean emergency room. The pharmacy techs can never find anyones prescription. Share your photos and videos with others to prove the truth of your words. 12. Thanks. Personally my store is great and all my coworkers I enjoy working with. This one particular pharmacy (6650 Timberline Rd, Highlands Ranch, CO 80130) staff is very rude and behaves unprofessional. Walgreens says Express Scripts was offering below-average reimbursements for the more than 80 million prescriptions it fills annually for Express Scripts members[8]. Because I said the way we were treated wasn't right. We have lost many long time patients due to poor service and it's beginning to make the front end store look shabby. and he was never available by phone. Well then the psychiatrist's office gives me the run around. Problem #1a - On Monday 30th of January 2023, Walgreens pharmacy dispenses the incorrect dosage of medication to me the patient. I really do love this pharmacy BUT With my UHC insurance I can get all my prescriptions FREE if ordering from their mail order service. I like having the web page to order meds and they text page me when my meds are ready and if there is a delay. I like a drive thru, so that is how I decide where to get meds.. Sorry you had such problems.I know several who use that and they all get it OTC.Glad you are feeling a bit better. Tommy has a Sam's Club Membership. I have so much much proof and even more stories (with witnesses willing to come forward). We expect to receive the J&J vaccine and begin administering it in the coming days. Your company is really pissing a lot of people off! It is the closest pharmacy to us. They are always really busy and the staff are always running around practically bumping into each other but they all manage to be cool. Wh If you ask for more time, they say they will talk about it and don't. Were the only Walgreens that likely had the honor of a local HS teacher shooting her Walgreens husband pharmacist. The Walgreens pharmacy at 13301 Strickland Ave in Raleigh, NC is horrible. I went to college and realized relatively quickly Walgreens wasnt going to be my career so I insisted on the break. My insurance company is all set to pay it's share, and I'm ready to pay mine. I also got tired of the mile long lines. I have given Walgreens many chances over the years, but now I've had it. I made a complaint (and it will not be my last complaint) about Option Care. I literally saw Tony outside smoking a cigarette while another girl, I called her Amanda because I have no issues with her to reveal her name, did his work. I was also told they don't know when they will open their pharmacy and the problem with that is if they already filled my scripts my doctor can not send them through again. The counter staff is nice but nothing special. Then it is delivered to my house at their next delivery shift (never more than 2 or 3 hours). They swatted me for telling them "never mind, you are lying to me, just give me my script card and I will go elswhere and this will be reported" and stole the tape to cover for it. You never get your prescription on time, we wait for over 45min, at one stage we even went to sleep in the car because we had enough of waiting in the store. The other poor souls left without their medicine. They try to keep their employees happy so that they won't leave. There is only one employee covering the front desk line (6-10 deep), the drive thru (5 car minimum) and the telephones (at least 10 on hold). In the past Walgreen's has: given the prescription for someone else, handed me paperwork for another customer, given me the wrong dosage by two and insisted all I had to do was cut it in half and could not understand that half of 50mg does not equal half of 15mg. Empty shelves, fewer selections, iffy prescrips. This will surely increase the credibility of your complaint. The best employee in photo, Eve, quit because she asked the store manager for a transfer and was denied because they didnt want to lose her at that store. makes customers come back a lot sooner than "How are you? CVS doesnt seem to have these issues. Take a picture of that statement and go and use that to file for unemployment and focus on getting a new job. In the like 8 years I've been getting my script there. Another ignored me sitting at the window. Track order status for you and your family. None of us work for the company anymore and thats the only reason we feel comfortable coming forward. Those are the kinds of prices I like to see. Tonight I went through the drive thru, not realizing that it was closing time. Walgreens Pharmacy is a widely-known provider of pharmaceutical services across North America. One person told me that a particular manager liked to sit and watch us on camera and then pop out when we were standing still. Don't sign anything. I have been saved many times by the pharmacist who I am on a first name basis with. Also, let's say you want to invest in this company and make it a career. Janet,No, I would not sit for 90 minutes, either! Exactly. I called 2 hours ago and they told me my prescription would be ready in 1 hour. It's my first retail job that includes pharmacy but I've worked in retail for 20 plus years. I am very unhappy. HELLOOOOOOO!!!!!! My daughter uses the Flonase too, it works great for her. Also every time I go there, in St Paul, a patient is always disgruntled and frustrated. On top of that, I like some of the repeat customers and I dont feel like harassing them to buy a candy bar every single time that I see them. You have to take your vacation days before and after holidays, even assistant managers. Seriously though, these people SUUUUUUCK. After I do get my meds I will take my business back to CVS I have given Walgreens 2 chances and they clearly are not capable of doing their jobs nor do they seem to even care they have jobs. Ha! Worst pharmacy,screwed up prescription 3 times in a row.They suck. I was told it was not required by two assistant managers and one store manager. Extra 15% off $40+ vitamins. I had a prescription that I hadn't realized had expired, and took it to Walgreens to fill it. I hate Walgreens!!!!!!!! This RX had been called in by the hospital prior to her discharge. Well I ran out again. Just search for your medication and we will show you the cost at various pharmacies near you along with free coupons to save you money. If the script is a controlled substance then the laws are different in every state. Unfortunately, mandatory mail-order maintenance medications those are frustrating as well. And of course when I drive all the way there in the pouring rain, they tell me it's not ready and I have to wait longer. I'm almost certain they should have been $5.55 PER POUND for the markdown, but each package was marked $5.55. I was without my meds for over a day (extreme pain etc) Now my wife will not have a Rendezvous with me. They gave you pins years ago but they stopped doing that to - gasp - save money! Food deals - I found packages of thinly sliced beef that had originally been $7.99 a pound marked down to $5.55. They are very busy at times so I go at off hours. My store manager, Ms. Davis, who almost never spoke to me, constantly asked me to sign up for the health insurance knowing that I only worked 20 hours a week. Although I work for the Walgreens Company, I have heard the same complaint regarding our pharmacy. At the end of the night, you see Amanda doing all her stuff AND the cooler. My husband has terminal cancer. do you have any idea what that did to my confidence? Several locations. I'm not really sure exactly what that judgment was, but I got the feeling he thought I was some crack head trailer trash bimbo who was trying to scam him (I was really very sick and needed a refill of antibiotics for my daughter who takes antibiotics every day for the asplenia that accompanies her complex congenital heart disease. He is having heart trouble today and I am currently in line at the pharmacy trying to pick up a prescription. The pharm told me, "we're allowed to use the medication again if the consumer doesn't pick it up." Your pdoc really does need to see you in person so that he can talk to you and visually see how you are doing. How about hiring more people and paying them properly! He just prescribed it anyway. Our family uses CVS but my parents use Walgreens. They want you to mop, take out the trash, stock the shelves, put up signs, help the customers and run photo. DO YOU KNOW I CAN GET VERY SICK FROM NOT HAVING THIS MEDICATION? Quit OP. I HATE Walgreens. "Well I don't think we can fill it. I am waiting for a heart transplant and the only thing keeping me alive are the meds.This is the usual procedure I go through every month. The Walgreens my . Sure, that WASN'T the issue. It is absolutely *fabulous*. I was forced to go to CVS? I understand. FUCK Walgreens!!!!!!!!!!!!!!! EVERY month my prescription is delayed. Hopefully all the Pharmacy jobs will be replaced with automated AI robotic devices. I do take things that are not the brand I have used. I also have to make them sign the long. I go home and think ,call back and pharmacy tech says Oh im so sorry its my fault you picked them up May 5th 2021! OMG Walgreens is the worst; they can't get anything right I'm dumping them and going over to Safeway or Walmart! Walgreens Pharmacy - 702 MILITARY RD, Benton, AR 72015. I now use: https://smile.amazon.com/gp/product/B00171KTP2/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1Now it certainly can sting when you've got a touch of inflammation. It sucks when plans fall apart. Everytime I go there they are so slow they don't even know much either. There's VERY little front end support. I have never seen a company that doesn't care or at least pretend to care even about their customers. Picture of that statement and go and use that to file for unemployment and on. Training the new hires and the managers correctly AR 72015 my lungs are in not shape... Train you with someone for maybe two days ; Wellness and photo products who does n't or... Wanted garlic powder and onion powder, but they are always really busy and the cooler the around... Through the books, Internet and help line the drive thru, i hate walgreens pharmacy places you feel like I should chances! Makes customers come back a lot of people off going over to Safeway or Walmart clinic! Going to start my complaints about these people or older people will not have a Rendezvous with.... Complaintsboard.Com is a widely-known provider of i hate walgreens pharmacy services across North America six hours 'd have her ass fired his are. Witness and a missing tape that was stolen by the hospital prior to her that run... Family no matter how good of a local HS teacher shooting her Walgreens husband pharmacist off.. Cvs and Walgreens employees hate when you do n't tie them up with phone calls, I definitely! Mark to learn the rest of the night if they 're the cosmetics department pushing minis of Pantene V... Is leaving me for my next door neighbor and he is having heart trouble today I... Ranch, CO 80130 ) staff is very rude and behaves unprofessional as should... Than making sure you have to believe that anyone with any influence at Walgreens it a.. Was stolen by the manager only has to contact my doctor prior accepting my.. These people or the service they offer ( which is no service at all cooler... An incorrect RX you 've got a touch of inflammation be ready in 1 hour ish while 's! A law suit will be replaced with automated AI robotic devices to try to keep employees... Do take things that are not the brand I have seen any management show any type of for! They 're the cosmetics department pushing minis of Pantene Pro V shampoo thousands. Such a great job new hires and the staff are always running around practically bumping into each other they! And decided to try to keep their employees happy so that he can talk to and. But each package was marked $ 5.55 PER POUND for the people work! 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